Avis des employés pour Interflora

Best place I ever worked Very supportive management. Always had your back. . You worked hard but you were rewarded too. No two days were the same. Should never have left

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A job for a working lifetime. I learned to talk with respect to members of the public, how to handle complaints and calm angry customers.

Sales Assistant (ancien employé) - Sleaford - 28 juillet 2019

Interflora, is the best place I have ever worked at, the management is good, they always have your back and I received plenty of support when I was diagnosed with diabetes, I would still be there today, but I wanted to deal directly with people on a one to one basis. There are plenty of perks and offers for improvement. Even today, the HR department are still helpful when I ring up for references, could not praise them any higher.

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Summary

Customer Service Advisor (ancien employé) - Sleaford, Lincolnshire - 9 juillet 2019

Difficult to rate as this was a seasonal role but I will say that they treated their staff very well and gave greatsupport when they were working under pressure.

Points positifs

They certainly kept one well fed and watered!

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Productive and Focused workplace

Customer service (ancien employé) - Sleaford - 7 mai 2019

A typical day at work at Interflora would be arriving and sitting down at your terminal, donning your headset and just getting on with the job at hand which is taking calls all shift from customers to deal with orders or complaints. The business had a very well managed support structure for its staff as there is always someone on hand to offer assistance should it be needed. The hardest part of the job is trying to stay focused when all around you everyone one else is dealing with their own calls and talking. The hours can be a bit tricky, especially round the busier times of the year when it's all hands on deck and your shifts can change on short notice from day to day. If you enjoy telesales, then this is the perfect place for you. It's a well managed and friendly environment, with opportunities for overtime.

Points positifs

free fruit baskets and drinks all day every day and a brilliant support structure.

Points négatifs

can get tedious with long hours.

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un peu de tout (ancien employé) - Châtillon-Coligny (45) - 29 avril 2019

Bonne entente, super collègues, patronne souvent en retard.

Points positifs

bonne ambiance

Points négatifs

la patronne

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Enjoyable work

Customer Service Advisor (ancien employé) - Sleaford - 2 avril 2019

Enjoyable work with supportive management and co workers. Only downside being that it was temporary. Would have happily stayed here on a permanent full time basis.

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nice work place

Customer service (ancien employé) - Derbyshire - 14 mars 2019

nice work place constantly talked over the phone and helping customers out i really enjoyed it and was happy to work in inter flora can't complain at all

Points positifs

free lunch

Points négatifs

long hrs

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Customer Service Advisor

Customer Service Advisor (ancien employé) - Sleaford, Lincolnshire - 6 mars 2019

A typical day at work involves going upstairs to the call centre 10-15 minutes before the start of your shift and logging into the computer systems and phone. This is so that you're available to take your first call at precisely your shift start time. You then take incoming calls, both sales and customer care calls. Training is minimal, it's one day for sales and one day for customer care, so there's a lot that you don't know. You get given a help card to attract a floorwalker's attention when you get stuck. You're not given your shifts ahead of time and the rota can change on a daily basis without warning. When the phones are quiet, you get sent home early. I was sent home early 3 times in 2 weeks and one of those times I was only 2 hours into my shift. It's very difficult to survive financially from working this job. It's advertised as full-time hours and the agency tells you it will be over 30 hours a week, but in reality, once the peak week's over, you are either let go, or you get kept on with part-time hours which have got as low as 5 hours a week. Basically, a zero hours contract but nobody tells you that. The best perk of the job is the free tea and coffee machine and the free biscuits in the staff room. The most enjoyable part of the job is when you get a really lovely, friendly, patient customer on the line. Your fellow temporary customer service advisors are for the most part, great people, and it was fun getting to know them at break times.

Points positifs

Free coffee and biscuits

Points négatifs

No guaranteed hours, being sent home early

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Friendly company

Retail Operations Assistant (ancien employé) - Sleaford - 17 septembre 2018

Friendly company with the opportunity to progress into different departments if you have the right skill set. They do need to review pay and benefits but this is going back a couple of years so things may have changed.

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Emploi chez Interflora

Voir d'autres offres

Office manager H/F - CDD

Lyon 3e (69)

il y a 30+ jours

Fun sales job

Call Centre Representative (ancien employé) - Notttingham - 6 août 2018

Job required you to up sell customer more flowers - this was just a temporarily job for 3 months - Inbound calls only Interflora opened a new call centre on Nottingham road for 3 months. Up selling customers more flowers, job required to be friendly, telephone skills with computer literacy - and to take down financial information for payment

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Poor training and lay you off at short notice

Sales Advisor - Full Time (ancien employé) - Sleaford, Lincolnshire - 17 juillet 2018

Training 2 days then your by yourself raise your hand if need help but to be honest waste of time !! Customers frustrated and little knowledge of products given hand outs to follow worked 4 days sent home early 2 due to not enough work ! My advice AVOID shame because if they actually took time to train and keep people there would be a better environment

Points positifs

None

Points négatifs

Sent home if quiet

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Not enough training

Points négatifs

Low Pay, Rewards, and Benefits

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great place to work

Customer Service Team Leader (ancien employé) - Nottingham - 21 janvier 2018

fab place to work, would recommend. Fantastic team. always felt valued. All colleagues where very helpful and management are fantastic. I highly recommend.

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Fun workplace

Telesales (ancien employé) - Sleaford - 2 janvier 2018

Everyone was very friendly, lovely work environment, the computer systems are easy to use and you can always ask for more hours if you need them and it's very easy to swap your shift if needed

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