emplois pvh

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you a great communicator passionate about the fashion industry? Then, this is the perfect job for you! Become a Customer Service for Fashion Retail with French!

We’re looking for pro-active and motivated people to work with PVH. This is the clothing multinational company that owns some of your favorite brands.

What is waiting for you:

• Work location: Lisbon – one of the best and sunniest places to live in Europe;
• Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
• One flight per year to your home country (within Europe);
• Health insurance from day one in the company;
• Ongoing certification and training opportunities;
• Refer a Friend Program with attractive incentives;
• Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a French-speaker Customer Service for PVH, you will:

• As a Customer Service for Fashion Retail, you'll ensure an adequate response time while delivering the highest service possible;
• Assist, by phone or through written support, to any customer’s questions and concerns regarding the service;
• Maintain excellent quality and efficiency to achieve our team targets;
• Identify and process orders that may be fraudulent;
• Provide information regarding shipping and delivery;
• Advice our customers on a high level, providing updated help guides and meeting their individual needs.

There will be big smiles if you

• Fluent level of French and a English (minimum B2);
• As a Customer Service for Fashion Retail, you'll need social media responsiveness, including tracking and responding to customer comments;
• Ability to ensure positive messages delivery to our customers;
• Ability to create upsell and cross-sell opportunities;
• Ability to manage several emails in an efficient way;
• Problem-solving skills;
• Good argumentations skills.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Customer service, call center, customer support, contact center,offre emploi,conseiller de clientèle,chargé de clientèle, mode, fashion

#FR-AB

Job Type: Full-time

Work Location: In person