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    • Inbound Customer service for bookings, purchases of services or goods;
    • Manage customer requests and clarify any doubts;
    • Good knowledge of English (minimum B2);
    • It is the strongest brand in the digital marketing software field.
    • Provide the necessary help to solve all customer’s technical issues, through phone and email;
    • Responding to customer inquiries and providing appropriate solutions.
    • Providing technical assistance and helping users resolve their issues.
    • One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders.
    • Masters degree or MBA preferred.
    • Voir toutes les offres de type « Emploi Amazon France Transport SAS », « Nantes » ou Emploi Fleet Manager - Nantes (44) »
    • Rechercher les salaires : Sr. Fleet Manager, Global Fleet
    • Consulter les questions fréquentes sur Amazon France Transport SAS et leurs réponses
    • Rejoignez une équipe passionnée et développez votre expertise, au cœur d’un site naturel reconnu et d’un environnement technique performant.
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    • It is the strongest brand in the digital marketing software field.
    • Provide the necessary help to solve all customer’s technical issues, through phone and email;

Job Post Details

Teleperformance Portugal logo

Customer Service - French speaker in Lisbon with relocation assistance - job post

Teleperformance Portugal
3.6/5 étoiles
France
Temps plein
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Détails de l'emploi

Type de poste

  • Temps plein

Lieu

France

Description du poste

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our client is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market.

What you'll do

  • Inbound Customer service for bookings, purchases of services or goods;
  • Manage customer requests and clarify any doubts;
  • Deliver a positive attitude towards the brand;
  • Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

  • Fluent written and verbal communication skills in French (C2);
  • Good knowledge of English (minimum B2);
  • Experience in customer service (preferred);
  • Agile in computer skills from the user’s perspective;
  • Excellent communication and interpersonal skills and team spirit;
  • Able to handle confidential and/or highly sensitive information.

Benefits

  • Health Insurance from the moment you join our team;
  • Relocation package – TP Housing + initial and annual flights;
  • Guaranteed meal allowance included on top of your base salary;
  • Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
  • Access Portuguese language courses, sport activities and social events;
  • Grow with us through our initial and continuous training and personal development;
  • Easy public transport access to our offices.

#FR-AB

Job Type: Full-time

Work Location: In person

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