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    • As part of the Digital Department, you will play an active role in developing new omnichannel experiences to offer our customers a unique experience, as part of…
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    • Performance & Carrière : Définir les objectifs individuels, réaliser les entretiens annuels, et construire les plans de développement (formations,…
    • Rejoignez EY et contribuez à construire un monde meilleur.
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Job Post Details

Digital Innovation Project Manager - job post

Guerlain
4.1/5 étoiles
68 avenue des Champs-Elysées, 75008 Paris
CDI, Temps plein
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Détails de l'emploi

Type de poste

  • CDI
  • Temps plein

Lieu

68 avenue des Champs-Elysées, 75008 Paris

Description du poste

Position

As part of the Digital Department, you will play an active role in developing new omnichannel experiences to offer our customers a unique experience, as part of GUERLAIN's business growth and transformation

Job responsibilities

As such, your missions are as follows:

Participate in the management and steering of various innovation projects:

  • Support the design and development of new technologies.
  • Participate in the framing and definition of new solutions (identification of business needs, framing workshops, etc.) with the various teams (Marketing, Training, Business Development, CRM, etc.).

Change management:

  • Participate in the drafting of technology user guides and keep them up to date.
  • Train markets in new projects and support them in their implementation.

Track performance:

  • Monitor launches and analyze key KPIs

Benchmark:

  • Identify retail, online, web 3 or Artificial Intelligence opportunities
  • Identify third-party solutions that can improve the customer experience

Profile

  • Strong Analytical and Research Skills: Ability to conduct in-depth market research, analyze data, and identify actionable insights.
  • Creative Thinking & Problem Solving: An open-minded approach to experimentation, capable of generating novel ideas and addressing challenges from unique perspectives.
  • Project Management Knowledge: Understanding of project management principles to support ongoing initiatives.
  • Excellent Communication & Interpersonal Skills: Ability to clearly articulate ideas, collaborate effectively with diverse teams, and present findings to stakeholders.
  • Passion for Luxury and Sustainability: A genuine interest in the luxury beauty industry and a strong commitment to sustainable practices.
  • Digital Fluency: Familiarity with digital technologies and their application in enhancing customer experience and business processes.
  • Adaptability & Curiosity: Ability to quickly acquire new knowledge and adapt to evolving trends.
  • Education: A master's degree in a relevant field such as business, marketing, innovation management, engineering, or sustainable development.

GUERLAIN
MAISON

It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House’s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eugénie, Pierre-François-Pascal created his Eau de Cologne Impériale, which he gave to the young bride as a wedding present.
Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.

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